Position: Marketing Assistant(1) – Solar On Loan Project
Location: Kyaka II Refugee Settlement, Kyegegwa District
Organisation: Kuza Refugee Business Platform (KUZA)
Project Background
KUZA is implementing the six-month Solar On Loan project, from October 2026 to March 2027, to expand access to solar fan-assisted and battery fan-assisted cookstoves for refugee and host-community households in Kyaka II Refugee Settlement and Kyegegwa District.
The Marketing Assistant will support outreach, customer mobilisation, cookstove sales, repayment follow-up, and basic record-keeping. The role requires a trusted community-based person who understands the settlement context, speaks relevant local languages, and can engage households confidently and respectfully.
About KUZA
Kuza Refugee Business Platform (KUZA) is a private microfinance company supporting refugees and host-community entrepreneurs through access to finance, financial literacy, and market-based livelihood solutions.
Role Purpose
The Marketing Assistant will help increase cookstove uptake by identifying interested households, explaining the loan model, supporting sales and repayment follow-up, and maintaining positive customer relationships.
Key Responsibilities
- Mobilise refugee and host-community households and explain the Solar On Loan project.
- Conduct household visits, outreach, demonstrations, and customer follow-up.
- Explain cookstove benefits, pricing, repayment terms, and customer responsibilities clearly.
- Register interested customers, support sales, onboarding, delivery coordination, and after-sales communication.
- Follow up on repayments and support payment collection in line with KUZA procedures.
- Maintain accurate customer, sales, repayment, and feedback records.
- Share field updates and represent KUZA professionally with customers, community leaders, and stakeholders.
Expected Deliverables
- Updated customer registration, sales, repayment, and follow-up records.
- Regular updates submitted to the Marketing Officer.
- Documented customer feedback and field observations.
- Consistent customer follow-up to support repayment, satisfaction, and continued cookstove use.
Performance Indicators
- Households reached, customers registered, and cookstoves sold.
- Timely and accurate customer, sales, and repayment records.
- Quality of customer follow-up and response to questions or concerns.
- Improved customer understanding of cookstove benefits, pricing, and repayment requirements.
Candidate Profile
- Trusted connection to the refugee or host community in Kyaka II or nearby areas.
- Ability to speak relevant local languages.
- Experience in sales, marketing, mobilisation, customer service, or field outreach is an advantage.
- Formal qualifications are not required; practical experience, communication skills, integrity, and community trust are valued.
- Ability to explain products, prices, repayment terms, and customer responsibilities clearly.
- Basic record-keeping skills and honesty when handling customer information and payments.
- Refugees and candidates living in or near Kyaka II are strongly encouraged to apply.
Reporting Structure
The Marketing Assistant will report to the Marketing Officer.
Duration of Assignment
The assignment will run for six months, from October 2026 to March 2027.
Application Process
Interested candidates should submit a cover letter and CV to info@refugeebusiness.org by 30 September 2026. Interviews will be held on a rolling basis until the position is filled.